I'm Scott Porter and I help changemaker CEOs and leaders leverage the power of breakthrough brand and customer experience to thrive.
And, I'm obsessed with tacos.
Not only are tacos the best food on planet earth, but in my lifelong search for the perfect taco I've been inspired by the taquería experience. It's a master class in extraordinary brand experience design and the tacomaster is the genius teacher. With every chop on the block, smile and personalized taco creation, they deliver happiness...and dramatic business results.
From the businesses I’ve run in the nursing home, luxury airline and gourmet food industries, I’ve implemented many taco-inspired, simple principles to create powerful brand experiences that have been the hallmark of our success.
You and I have a tremendous opportunity to embrace the relationship economy and lead our organizations to level-up the brand experiences we create. The impact will be transformative: 140% more customer spend, 15% revenue increase, 20% cost reduction, 500% increase in loyalty. You'll empower your team to deliver on your mission, make the world a happier place one human-to-human interaction at a time and build a lasting personal legacy as a force for good.
I'd love to connect with you over email, phone or tacos (because every day is Taco Tuesday) to see how I can help and add value to the amazing things you're doing.LET'S CONNECT